Frequently Asked Questions

Are there lots of forms to fill in?

No, just one simple form to fill in when you send money

What ID do I need to provide?

The actual ID requirements depends upon the transfer size. Full details of the requirements are available on the ID Requirements page

Is my money safe?

Yes, all funds may be collected within 10 minutes.

I've heard that there's a lot of fraud involving money transfer?

Yes, that's correct but money transfer is perfectly safe as long as you bear a few simple rules in mind. Here are some links about what to watch out for:

Metropolitan Police - Money transfer fraud

eBay Safety Centre